New to the service? Read about how we support you with Walk-In Help.
The StatLab offers convenient Walk-In Help sessions at multiple locations across the university campus. Before you come for a Walk-In Help session, read about how they work and what you can prepare ahead of time to get the most out of the session.
Finding the right consultant is key. For some questions, anyone on the team can help. But, for questions focused on a specific software or methodological tool you should look for a consultant with the expertise you need.
You'll find our team across the university campus at different times. Be sure to check the schedule before you come so that you and the right consultant are in the same place at the same time.
The one-on-one Walk-In Help sessions are designed to help you answer questions that come up in research or classroom work. When there is no one "right answer", we'll help you understand the trade-offs and make a recommendation.
Appointments aren't necessary. There is no fee for the service and it is open to everyone at the university.
You just walk in at your convenience during scheduled session. However, during busy periods, you may need to wait until a consultant has finished working with other patrons.
The most productive consultations are driven by your questions.
You might ask:
We will either walk through the solution, help you identify a solution with some collaborative problem-solving, or point you to another consultant with the right concentration.
The Walk-In Help sessions offered by our consultants are the perfect resource for many problems. But, they aren't right for all situations. To make sure your time is spent effectively, we want you to understand the situations where our Walk-In Help sessions aren't the best option.
We can't provide long 1-on-1 tutorial sessions during our Walk-In Help sessions. But, we will be happy to point you to StatLab workshops, Yale courses, or other learning opportunities that relate to your questions.
We can't provide dedicated and sustained support to individual projects. But, we may be able to help with our hiring assistance to help you find the right addition to your project team or some other form of collaborative support.
We can't replace course-dedicated teaching fellows. But, we can work the your instructional team to provide support in another format. Let us know if you are interested in exploring StatLab's curricular support services.